Miro — Online Whiteboard

Basic Information

Field	Value
Category	Etnetera Apps
Owner	Sergej Vdovičenko
Management Level	1
SLA	8x5
Login	Google SSO or Microsoft SSO
Available to	Development and product teams, workshops

Description

Miro is an online interactive whiteboard for remote team collaboration. Used for workshops, retrospectives, sprint planning, process mapping, and brainstorming.

Key uses at Etnetera:

• Sprint planning and retrospectives (agile teams)
• Client and internal workshops
• User Journey Maps
• Process and flow diagrams
• Architecture overviews

Login

• Web: miro.com
• Desktop app: download at miro.com/apps
• Login: click Continue with Google → corporate Google account (@etnetera.cz)
• Or: Continue with Microsoft → corporate Microsoft account

SSO Login

Always sign in via Continue with Google (corporate @etnetera.cz account), not via a personal email.

How to Get Access

1. Sign in at miro.com via your corporate Google account — you'll be automatically added to the corporate workspace
2. If the workspace doesn't appear, write to Slack #it-help
3. For a paid license (Full Member): get manager approval → IT assigns a seat

Basic Usage

Create a New Board

1. Miro → New Board (or choose a template)
2. Select template: Retrospective, Sprint Planning, Mind Map, Blank, or from Miro Template Library
3. Move board to the correct Project and Team

Share a Board

1. Share (top right)
2. Options:
   • Invite members: add colleague emails (Editor / Commenter / Viewer)
   • Share link: guest link (Viewer or Commenter without login required)
3. For external workshop participants use Guest link with Commenter role

Export Board

1. Export (download icon) → choose format: PDF, PNG
2. For presentation: Present (play icon) — fullscreen frame navigation

Admin Management (for admins)

1. Miro Admin Console: Company → User Management
2. Invite members — enter email or allow auto-join by domain (@etnetera.cz)
3. Member roles: Guest (free) / Full Member (paid license)
4. Remove from workspace during offboarding (boards remain in team)

Tips for Effective Workshops

• Prepare the board beforehand — frames for each activity, instructions visible
• Use Timer for timeboxing activities
• Share the Guest link before the workshop (saves registration time)
• After the workshop, export to PDF and share in Slack or Confluence

Troubleshooting

Problem	Solution
Board won't load	Try a different browser; check internet connection; Miro status: status.miro.com
Cannot edit board	Check your role (Viewer cannot edit); ask board owner for Editor access
Workspace not visible after login	Sign out and back in; verify you're signing in with the corporate Google account
Slow board	Reduce element count; split content into multiple frames; try Desktop app

Contact & Support

• Owner: Sergej Vdovičenko — Slack @sergej
• License request: Slack #it-help or JSM ticket
• Miro help: help.miro.com